plastics.ai: Expert Knowledge on Demand – Hanser Verlag Launches AI Chatbot for Plastics Technology

Quick access to reliable specialist literature for industry, development and training

Laptop with plastics.ai user interface and source references; Copyright: Hanser

plastics.ai is Hanser Verlag's new AI chatbot for plastics technology. It displays answers and literature simultaneously in a split screen. Copyright: Hanser

15/09/2025

With the new AI chatbot plastics.ai, Hanser Verlag offers a digital solution for experts in the plastics industry: whether it's material selection, process optimisation or recycling – plastics.ai provides well-founded answers in a matter of seconds, based on quality-checked specialist literature.

Robotic arm in plastics processing – digitalisation in industry; Copyright: Hanser

With plastics.ai, plastics engineering professionals receive answers based on quality-checked technical literature. Copyright: Hanser

Digital Support for Plastics Processing

From tool design and process monitoring to sustainability strategies, plastics.ai provides support along the entire plastics value chain. The application answers technical questions from practice and development based on verified sources – transparently documented in a split screen with the original source.

Compared to general AI chatbots, whose information is often based on unverifiable web sources, plastics.ai draws on an extensive knowledge database of over 60 specialist publications from Hanser Verlag – including standard works on plastics technology, titles on the circular economy and the latest research results.

Tool design for part ejection in injection moulding; Copyright: Hanser

The AI chatbot plastics.ai supports industry, development and education with practical information. Copyright: Hanser

Target Groups in Industry, Teaching and Development

plastics.ai is aimed at a broad specialist audience:

Plastics processing companies (e.g. injection moulding, extrusion, thermoforming)
Mechanical engineering, design and production planning
Quality management and technical services
Universities, vocational schools and continuing education providers
Raw material manufacturers and recycling companies

plastics.ai is also a useful tool for related areas such as sales, customer service and marketing, helping users to better understand technical contexts and make informed decisions.

Plastic recyclates for sustainable packaging solutions; copyright: Hanser

Thanks to integrated source references, plastics.ai ensures transparency and traceability for all answers. Copyright: Hanser

Technological Basis and Security

The AI chatbot is based on a modern RAG (Retrieval Augmented Generation) system that combines language models with targeted information retrieval in a curated database.

Key features:

Multilingual: Understanding and responding in over 80 languages
GDPR compliant: EU hosting for maximum data security
Access: Via any web browser, no installation required
Licence models: Available for single and multiple users

For more information and a free trial, visit: www.plastics.ai.

Exhibitors & products around digitalisation

Source

Carl Hanser Verlag

At a glance

Hanser Verlag has introduced plastics.ai, the first AI chatbot for plastics technology. The application answers practical questions about material selection, process optimisation, recycling and digitalisation – based on verified specialist literature.