Experts’ knowhow keeps your production up and running
Professional support for film stretching line
In case of equipment malfunction or technical questions our customer service team assists and supports you on any electrical, mechanical, process or software problem. Highly trained personnel with long year experience in stretching business pave the way for quick problem solutions and best support. Because when help is needed, there is no time to waste.
We speak your language
As international as our customers, is our service team. Fluently spoken languages like Arabic, English, German, Hindi, Indonesian, Italian, Mandarin, Portuguese, Romanian and Spanish overcome language barriers and ensure you the best possible support. Our service centres are located in China, Colombia, India, and Indonesia and of course in our headquarters in Germany.
Even faster with remote service
In many cases, we can quickly check and solve problems remotely from our head office with our remote service equipment. This saves travel time and brings your line back in production much faster.