PlasticsToday's Management Blog: Conducting a thorough TQA


Applying total quality assessment is a must for every business professional - salespeople, sales managers, operations/plant managers, purchasing managers, quality managers, general managers, vice presidents, CEOs, CFOs - who is concerned about and motivated to improve the effectiveness of the sales, marketing, operations/production and quality functions.

The main purpose of total quality management is to create a culture envisioned by the top manager, the organization as seen by the top versus the organization as it now is. The vision, to be workable, must be realistically attainable, in tune with well-trained and innovative employees.
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