Chicago, IL—Inside Dow Chemical's customer care center, Scott Collick, director of Dow's performance packaging TS&D, highlighted the importance of collaboration.
"Feel the energy in here," Collick told PlasticsToday. "There are new packaging ideas being created this very minute."
At Pack Expo 2012 (October 28-31; McCormick Place, Chicago), you won't find employees of Dow manning a booth. Instead, the company sponsors a customer care center, located in the Vista Ballroom, in an effort to meet with its customers in a setting that is designed to promote collaboration....