Injection molders who may have need for multiple services now have a new payment plan option from Erie, PA-based Beaumont Technologies. A nudge from one of the company's customers convinced the management there to create new service plans from which molders could pick the options they need.
Beaumont Technologies Inc. (BTI) offers a variety of products and services, including technical training seminars, CAE mold filling simulation and rheological control systems. In the past the company has charged for its products and services separately, but that changed after a customer's request, recalled David Hoffman, technical director of sales and marketing. "We work with clients where one project may only require one service, while other projects will utilize three or more," he said. One customer asked the company if it could offer his business access to any of BTI's products and services whenever it needed them....