08/27/2013

STÖBER ANTRIEBSTECHNIK GmbH & Co. KG

Customers find STOBER extraordinarily good

Customer Service - Service for Customers

The customer is king at STOBER and now it's staff have also been honored for this.



In this year's company competition and benchmark study, STOBER was awarded the "Germany's Customer Champion 2013" prize for it's extraordinarily good customer orientation. The participants were customers from the consumer goods and capital goods sectors and included companies such as AUDI, IKEA, Ebay, ESPRIT and Zalando as award winners.



"Participation in this competition gave STÖBER the opportunity to have our customer relationship examined and assessed by a neutral party," says Rainer Wegener, Manager of the Sales Management Center at STÖBER.


"I thank my employees and am pleased with them for our award for outstanding competence. This is typical of STÖBER."



The assessment of this competition is based on customer surveys and the scientifically-based analysis of the respective customer relationship management. The initiators are the "Deutsche Gesellschaft für Qualität e. V." and "forum! Marktforschung".