By Design: To Do No Harm


The frantic rush to be the first to market with the lowest cost is harming customers.

I had the good fortune to be employed by Abbott Laboratories from 1958 to 1968. I was hired to design and development plastic drug delivery systems and hospital equipment. The work was interesting and I had good mentors. After a while I adopted the company's philosophy and genuinely believed that I was helping to stamp out disease, stop suffering, and prolong life. It was an excellent job for a novice engineer.

My duties included designing products and following them on into production. Getting the product produced taught me the importance of getting the part design right before releasing the product for manufacturing. These early experiences gave me a respect for the design process that has continued to the present....
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